An exact variant is held before a payment session can begin.
AREA57OWNER LAUNCH GUIDE // AREA57 COMMAND OS
ONE STORE.
ONE TRUTH.
AREA57 owns the catalog, register, reservations, order ledger, fulfillment trail, and ambassador records. Stripe hosts payment and signs settlement back to Command OS. The iPad is the interface; the durable database is the source of truth.
Keep the owner code private. This guide never displays it.WHAT THE SYSTEM DOES
ONE UNIT.
A COMPLETE TRAIL.
Stripe hosts checkout and signs the result back to AREA57.
Staff prepares and releases only a confirmed paid order.
Refunds, disputes, restocks, and referrals preserve their audit trail.
FIRST LIVE SALE
SEVEN-STEP
QUICK START.
Follow this exact order before and during launch. The safeguards are built around exact stock, hosted payment, signed settlement, and controlled fulfillment.
- 01
Open Owner Access
Open AREA57 Command OS on the register iPad, choose Owner Access, and enter the private owner code. Never save it in customer-facing notes.
- 02
Confirm the launch board
Do not accept payment until Catalog, Stripe account, tax, signed settlement, and settlement queue all report verified for the current live configuration.
- 03
Verify all inventory
Open Inventory and confirm every owned item, exact option, and physical unit. Inactive records remain owner-visible but cannot enter a sale.
- 04
Build an exact cart
Use Register, select the exact size or option, add the pickup name and email, and apply an ambassador code only when the buyer is eligible.
- 05
Hand off hosted payment
Create the reserved ticket and let the customer pay on Stripe’s hosted page. AREA57 never asks staff to type or store card numbers.
- 06
Wait for signed settlement
Treat the signed Stripe webhook—not a screenshot, redirect, or verbal confirmation—as payment truth before preparing merchandise.
- 07
Fulfill and reconcile
Mark the order ready, confirm pickup, investigate any payment exception, and use owner-only restock after a verified refund and physical return.
OWNER SYSTEM MAP
KNOW EVERY
CONTROL.
Command OS runs daily retail operations. Mission Control remains the dedicated ambassador and payout workspace, linked from the owner console.
REGISTER
Build an exact-size cart on the iPad, reserve every unit, and hand off Stripe-hosted payment.
INVENTORY
See the complete owned catalog, exact variant counts, low-stock alerts, and movement history.
TICKETS
Resume active baskets, cancel abandoned payment links, and inspect the reservation behind every checkout.
ORDERS
Read signed payment status, exact sold items, refunds, disputes, and pickup progress.
FULFILLMENT
Move paid orders through ready-for-pickup and picked-up states without mixing payment and stock decisions.
AMBASSADORS
Operate codes, verified referrals, return holds, frozen payouts, and reconciliation in Mission Control.
NON-NEGOTIABLE SAFEGUARDS
PROTECT THE
PROFIT.
Never fulfill from a screenshot, redirect, or unpaid checkout.
Every sellable unit belongs to one product variant and one inventory ledger.
Money and physical merchandise move separately; only the owner can restock a verified return.
Payment details remain on Stripe-hosted Checkout and never enter AREA57 forms or logs.
Review duplicate, suspicious, or unusually high-risk ambassador orders before approval.
Tap Lock after each session and never share the owner code.
LIVE CONNECTION CHECK
GREEN MEANS
VERIFIED.
Payment becomes ready only after the exact Stripe account, live mode, exclusive South Carolina tax rate, signed webhook, canonical origin, and settlement queue are verified together. Changing any credential invalidates prior acceptance evidence.
□ OWNED CATALOG VERIFIED□ EXACT STRIPE ACCOUNT VERIFIED□ TAX RATE VERIFIED□ REAL SIGNED EVENT RECEIVED□ TEST REFUND + RESTOCK VERIFIED□ OWNER ALERT RECEIVED
CONTROLLED LIVE ACCEPTANCE
ONE SALE.
ZERO GUESSING.
Run this only after every Live Connection Check is green. Use one low-value item, keep the merchandise uncollected, and record only redacted order and event references. Never place passwords, card details, security codes, API keys, or webhook secrets in notes.
CONTROL THE TEST
- Choose one approved lowest-value live SKU, quantity one, and record its physical starting count as N.
- Confirm the exact price, discount, tax, total, pickup location, and expected ambassador commission before charging.
- Use the protected ambassador link in a clean customer session; altered or unauthorized links must fail closed.
PROVE THE SALE
- Run one Stripe-hosted live payment. Keep the order pending until AREA57 receives the signed paid event.
- Confirm one order, one receipt, one customer-account record, one commission, and one stock change from N to N − 1.
- Resend the same signed event twice. Nothing may duplicate: not stock, receipt, order, alert, or commission.
PROVE THE REVERSAL
- Scan the physical QR on cellular data, then test microphone deny, allow, and stop plus Beat Lab play, pause, and stop.
- Confirm the commission is held for 14 days and cannot enter payout early. Never bypass the hold for testing.
- Refund once, wait for the signed refund, verify the physical item, restore stock to N, reverse the commission, and replay the refund event with no duplicate effect.
PASS RULE: every step must pass, the final physical and system quantity must both equal N, and no payment or refund replay may create a second business effect. Stop on the first mismatch.
WEEKLY OWNER ROUTINE
15 MINUTES.
ONCE A WEEK.
Review settlement exceptions, compare physical stock with exact variant counts, close stale tickets, verify refunds before restocking, clear ambassador holds, record locked payouts, and lock every owner session when finished.
□ REVIEW PAYMENT EXCEPTIONS□ COUNT LOW STOCK□ CLOSE STALE TICKETS□ VERIFY REFUNDS + RETURNS□ CLEAR AMBASSADOR HOLDS□ RECORD PAYOUTS□ LOCK SYSTEM
READY FOR LAUNCH
PROVE THE
WHOLE LOOP.
Run one low-value live order through reservation, hosted payment, signed settlement, pickup, receipt, refund, physical return, and owner-only restock before opening the system to every customer.
OPEN OWNER ACCESS →BACK TO AREA57 STORE